[hillbilly-bearded]

Just plugged in the unit today and it does not work..I got it friday, it was on its side when unloaded..I let it sit till Monday untouched..I called ac infinity about the no gfci outlets and no surge protectors,was told it can’t have more than 120v..I finally find a 10amp 120v outlet. I installed the outlet today plug it in an nothing..got good power to the outlet, the green light on the Terraform plug is on, but the controller 69 won’t acknowledge it and it won’t power on independently..I’m so frustrated at this point..I figure I’ll just get the refund and go another route..really disappointing..

[hillbilly-bearded]

So it is not recommended it plug this unit into a gfci outlet.which is all i have intalled in my basement…I talked to ac infinity for explanation, they said the unit is designed to run on 120 constant and gfci are typically 125/250 so just a heads up..read instructions well before using this stuff..and don’t be afraid to call ac infinity..they have answered every question I’ve had..and I’ve had several..

[hillbilly-bearded]

Grease monkey, amnesia cookies, and serious..growing in coco, grow dots and recharge..all ac infinity and zero regrets to this point..have only had to water and wait so far..Thanks Scotty and everyone at the DGC..this is my first ever tent grow and there has been a bit of a learning curve controlling the environment..your information has been incredibly valuable..

[hillbilly-bearded]

My bad ,I meant 15 amp 120v at lowes..I’m just gonna get a refund and lick my wounds..everything else I have from ac infinity is legit..and I may be in the minority of people that have issues with this..it was on its side when it was unloaded..so it was obviously mishandled..there customer service has been top notch so far..I still can’t really talk too bad about ac infinity.my entire setup is ac infinity..this is the first bad product I’ve had..

[hillbilly-bearded]

I agree..makes no sense to me either..they used to have the electrical specs listed on the site..now I’m having trouble finding them..honestly almost every home has 15/20amp 125v outlets now days….according to ac infinity it shouldn’t be more than 120 volts..they say not to use surge protector or gfci in the instruction book but doesn’t give a reason..I’m bout to just “send it” with the gfci and see what happens..

[hillbilly-bearded]

I’m giving it 3 days to be safe..I notified ac infinity of this..it was on its side when the driver unloaded it..I’ll post a short video on Monday showing my first thoughts and how I set it up for a test the first time..I’m about a week from harvest,I really need this to work for drying at this point..I’m curious if this machine will take the need for my exhaust fan away..

[hillbilly-bearded]

Yea it was not upright when he unloaded it..I mentioned it to him..that items on a pallet should be kept upright..ac infinity could do a better job marking their boxes to be kept upright as well..but it’s also common sense to me that if it’s on a pallet it should stay upright on the pallet..

[hillbilly-bearded]

It’s supposed be an all in one heater,a/c, dehumidifier..you can utilize a neutral, positive or negative air pressure depending on your need..